Shipping Policy

Lots of Parts.ca is based in Toronto, Canada and ships orders to customers across Canada. We work with warehouse locations across the country so many orders can ship from the location closest to the delivery address.

Shipping Cost

Shipping is free within Canada unless a product page or checkout clearly states otherwise for an oversized, freight, remote-area, or special-handling item.

Processing Time

Most in-stock orders are processed within 1 to 2 business days. Some items may require additional handling time depending on warehouse availability, freight requirements, or supplier processing.

Delivery Time

Standard delivery typically takes 3 to 7 business days after shipment, depending on destination and carrier. Remote locations, oversized freight, weather, carrier delays, or warehouse transfers may extend delivery times.

Carriers

Orders may ship by UPS, FedEx, Purolator, Canada Post, Canpar, Loomis Express, local courier, regional carrier, or freight carrier depending on the item size, weight, warehouse, and destination.

Tracking

When tracking is available, we send tracking information by email after the order ships. Tracking updates are controlled by the carrier and may take time to appear after pickup.

Split Shipments

If an order contains items from more than one warehouse, items may arrive in separate shipments.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. If an address error causes a failed delivery, redirect, or return shipment, we will contact you about the available options and any carrier charges that may apply.

Questions

For shipping questions, contact us at info@lotsofparts.ca.